Correct. Whether you’re moving in or out, you can create, close or transfer your electricity connection online. Exetel phone plans at a glance. Treasure Davis, a real estate agent in Colorado Springs who works with 73% more homes than the average agent in her area, advises: “One of the biggest hacks I give my clients is to have the family start in one room together. Did mine a week ago and had no problems at all was back up and running within a few days. Exetel allows your business to operate without phone lines and physical phones (using desktop applications or a mobile app). I'm with exetel but out of my contract. If you have questions or just want to talk to a real person, try calling our dedicated moving hotline on 1300 650 687 to speak with our award-winning customer service team. I contacted Exetel this afternoon to enquire about moving house in the coming weeks. Time to move to cloud-based telephony Exetel can assist your business to upgrade to a cloud PABX with our Voip solution Banter. It will be "Phone 1" on the modem. This allows us to give the most accurate estimate of your move and kicks off the process of planning a move with a trusted mover. There's no option to do it online & everytime I get through to Exetel on the phone, after a loooong wait, I get cut off. Although Exetel is not a big name compared to many Australian telcos, it used to be the country's biggest independent internet provider. The property is literally 1 street over and is on the same exchange that we are currently connected to. Visit official website. Connecting your new home with Telstra is easier than ever. NO contract. so how long does it take for these people to return my up front month in advance payment for 2008 what do they try to keep the money . I've recently switched from Optus Cable Broadband to Exetel NBN HCF. 13. I got told to fax through my lease which I did. We speculate as to why The connection at the old house was OK (dropped out a bit, but nothing major). Prices start at $79 for a Fibre 25 plan, $89 for Fibre 50 and $109 for Fibre 100. Everything I've been reading online says that a modem isn't needed for fttp, and I only need a router. We're here to help. Asked for this with the provisioning team: "you need to do this with Sales". Rated 3. Apr 2, 2024 · Moving your Telstra Internet connection to a new home is possible, but it's not free. The best way to coordinate this process and understand your service options at your new premises and if there are any Early Termination Charges (ETC) for your current service is to call Exetel Sales (Existing Customer line) on 13 39 38. Also looking at Aussie Broadband but the unlimited calls, unlimited data and higher speed for less money is definitely tempting me to try Exetel NBN. It's been 3-4 hours since I have recieved the SMS confirming connection is ready, however the account status on AGL still says in progress. Been with exetel for 6 years at the same address ,sold the house and now moving and moved in . May 24, 2024 · yes, can keep and use old handsets in place. I’m not on the NBN yet but I will be moving house and I’m currently considering Exetel NBN with $10 VOIP calls. Here are 15 packing tips that will let you do just that. Ahead of time, I called to organise a new NBN package with them and was told I'd be able to take my current modem and hook it up and be good to go on the day I moved in. posted 2009-Feb-7, 12:12 pm AEST. With a I have been a satisfied customer of Exetel for nearly 2 years having changed up to a $60 1500 R7U 6 months ago. That doesn’t take into account other costs, such as building a new foundation and permitting. Get help with your Pay As You Go meter. Exetel also offers a range of broadband plans including NBN. Exetel offers high-speed, great value internet from $49. Follow a good packing calendar. If supplying your own packing cases and materials, order them in plenty of time. Login. I contacted Exetel last Friday and by Monday morning my service was up and running. If I signed onto the 12 month contract with BYO modem for $60, could I sign up now and process it before I move into the house? Tried cancelling with them on Wednesday. If you need to change them, please Speak to Telstra first to see if you can keep the number at the new address then when the new line is active at the new house put in your application to Transfer the service. cancelled the past contract which was out of contract and started a new landline and broardband one with them . At the moment I have 18GB-peak and 48GB off-peak limits. Been with exetel for 2 years, apart from them trying to put the prices up, they have been great. Make sure your house is in good shape. Exetel offers four mobile sim with mobile internet plans. Switch to Telstra home internet. 25/10: 25Mbps download, 8. How do I access my account details and invoices? Do Exetel have a usage monitor for my desktop? Does Exetel have a file mirror? Do Exetel run any game servers? Do Exetel have a news server? How much webspace do I get? Section 6 – Exetel network. Extra info: More than 4 weeks until your move. Jan 31, 2020 · The Exetel team claims to look out for its customers’ over corporate shareholders or super profits. Manual. You load and unload our trailer, we move it, and you save - especially on long-distance moves. 99 per month for 1GB of included data. Can turn it on through the app within minutes. including your email address or phone number. Children are naturally curious, so it’ll be good to explain why you’re moving to a new home. Mar 19, 2024 · 5. how long does a refund take. Hi all, I have just moved house and have managed to keep the same phone number (moved within same town) and I contacted Telstra, advised them of the move and to change my phone number to the new address, and I also explicitly requested my ADSL codes be moved over as well. If your address has been classified by NBN Co as a new development, Exetel will be charged $300 by NBN Co. Estes SureMove provides reliable self-moving services. Can I apply online to connect (or by phone I guess) to connect to Exetel before the phone line gets connected? or am I best waiting till I arrive at my new home with a dial tone before applying? You need to wait untill you have a firm date from Telstra to move your phone service, then apply for the move with Exetel, using the Telstra-provided date. But the reality is, you need to leave them behind. Month to month. Exetel have an unadvertised 50/20 contract for any existing customers, that requires them to stay for 12 months @ $59. Contact your preferred phone and internet provider to arrange an nbn connection, a starting date and a time for any nbn equipment to be installed (if required) at your new home. Mar 7, 2023 · The labor cost of moving a house often starts at about $14 per square foot. I will be moving house soon. The transfer time depends on whether your new home Mar 5, 2024 · After booking your move, Telstra will inform you within 48 hours if a technician visit is necessary. The problem I have is because TPG is renting the ADSL service from Telstra the price is a rip off each month ($99. I'm in Bondi right now on OT-100 at $49. Select option 3. At my current house I am with TPG + VOIP (FTTC). Compare all Exetel Broadband listings. 50/month. 00 plan. 99. au When you move house, the old NBN connection is terminated and all physical and logical associations are disconnected. The total cost to move a Hi, I'm moving very soon and want to set up Exetel adsl2 at my new house. More Info Email Plan. Moving truck rentals will run anywhere from $20 to $100 per day, with an I'm moving house soon and it will be on a different exchange. Broadband Only. The acquisition will see Superloop quadruple its current broadband subscriber base Hi everyone, Currently I have Exetel's ADSL2/Home Phone bundle. Sorry if it's a noob question. Ultimately you're not going to not move to keep a $10 discount on the internet. Great service - quick actions. Free setup/Free modem. Save loads of time when packing for a move by following a good packing timeline – a to-do list created specifically for the packing task. Is Exetel stitching me up? I recent moved house. My Exetel has been chugging along nicely and no dropouts or any issues. Apparently I need to pay $100 to cancel my connection then $40 to reconnect at my new address to exetel. Exetel offers a wide range of NBN plans with six different speed tiers I'm moving house and trying to change my address. Check your address with your new provider to confirm So, I'm moving house to a different exchange. As you clear your old home, dispose of any items you don't want to take with you. Date of experience: 21 March 2024 David, 19 July. There is no ADSL2 in the new house (exchange capacity reached) so I will need to join Telstra's Budget plan for ADSL1. yes – but get the cabler to verify. 13 39 38. David, 19 July. Select option 2. I have to move house I have pay $88. I couldn't be happier. However, the listed plan that look attractive to me on the move request is the Optus-line based OT30 plan (with telephone) at $55/month giving me 30 gbytes of downloads on-peak (12 noon to 4am) and 180 Aug 15, 2023 · Begin packing non-essentials at least two weeks before moving day. We will move all your services as long as your new address has those services available – check the EE website, or check with us when Sep 30, 2021 · Packing hacks to make your move easier. cable to satellite), we'll send a new box for I am moving house this month and have been a TPG customer for 4 years with no problems. I checked the Exetel website regarding moving the broadband service to my new location. the full address of your new home. Step 3: Start the checkout process. Step 1: Click below to login and verify your Aussie Broadband account. Feb 20, 2024 · Exetel NBN plans range from Basic II (25Mbps) to Ultrafast (1,000Mbps) speed tiers. Showing our favourite reviews. Hi There, I have been with exetel Naked ADSL since ~ Sept/Oct last year and I am about to move house. 1” into your browser (another address may be required, but this is usually the correct address). The exchange supports Exetel (only 1km away from the house) and I'm not sure if a phone has been set up at the house. Exetel has a plan that costs $60/m for 12gb peak. Exetel NBN Plans. Nbn50 for 69. Exetel offers a range of prepaid plans as no lock-in plans with a 30-day expiry period. If you need a new modem, you might be worried about delivery. I've had Exetel's adsl service at my house for seven months with NO problems until now. Can I sign up in advance with an effective date of when we move, or does the application apply straight away? 2. If I use the Exetel 'move address' facility, can I keep my PSTN number? And if I can't keep my PSTN number at the new exchange, can I port it to VOIP and keep it that way? (My understanding of the porting PSTN to VOIP process is that you lose the PSTN, which I do not want to do. Mobile customers can now make free calls to Israel and the Palestinian territories. If I do get this modem, do I still need a router? Any help would be appreciated. Fast forward to 2nd of May and we settled a purchase and began the move. Going to AAPT. $59 Per Month. 4 out of 5 stars from 462 genuine reviews on Australia's largest opinion site ProductReview. Pack one room at a time, as a team. Decide what you want to do after you've moved (and Exetel has completed their end too) Exetel OptiComm Plans. 9 / 5 based on 9,056 reviews. I understand from Exetel's FAQs that to relocate my service address while under contract I must pay $100 for early contract cancellation fee + $88 for a new connection at the new house. When you're packing, label boxes with the rooms they should go into in your new home. You can elect to pay this charge off monthly by selecting an 12-month contract term with Exetel. 95 price. Now, I also understand that Exetel bill at the beginning of the month for the entire month. So there's probably not much to do other than book the date with Exetel. 00 for reconnection, go back on a 6mth contract and go from my existing 512/128k 8gig $30 plan to a 512/128k 16gig $35. I applied with Exetel to move my service to a new number and I've received this response (my phone number removed): WHAT WILL HAPPEN - IF YOUR LINE CANNOT HAVE ADSL Telstra Rejects Your Application For ADSL 2006-05-29 Reason Telstra Cannot Connect ADSL To Your Line Unable to Process - Response received: SQ Outcome: Failed - Unable To Process This is a pre-configured Exetel ZTE modem, capable of gigabit line speeds. Plus, it won our Best unlimited NBN provider award in 2019 - so Exetel has the WhistleOut seal of approval. Speak to sales: "ok no dramas. I am moving house and have my Telstra Homeline budget phone line scheduled to be connected on Wednesday. Find out more. I am currently with Amnet however I am moving house in 4 weeks time and would like to change to exetel phone/adsl and have my service activated on move in day (there is currently tenants in the new house and i assume they will be moving out and terminating their telephone service the day(s) before I move in) ey, basically since i moved in april i haven't had a PPP light on my Billion 7300G. Before you top-up: Phone us on 0333 009 7111 (1) to set up your account. It takes 1-3 business days (excluding weekends) to get you connected/disconnected and you'll receive a first or final bill after that. SureMove offers a discount to active-duty personnel, and you may be able to keep the difference between the low cost of our moving services and the government reimbursement. Pay any outstanding balances with your energy supplier before moving out and if needed enquire about the payment methods and due dates to avoid late fees. I would switch ISPs if I was you. 168. Exetel mobile plans are bring-your-own-phone, come with free shipping and free activation, and inclusions such as national and international call & text. your moving date. You will notice your existing contact details have been pre-filled. Jan 4, 2024 · For less-urgent matters or out-of-hours, customers can choose to send an email to Exetel via online form, or send a direct email to residentialsupport@exetel. I therefore want to stop my internet service at the current address, but not relocate the service to a new address for 2 months. Date of experience: 21 March 2024 Hi Exetel. The cost ranges from $89 to $399, depending on your current services and any additional fees. Mar 11, 2024 · Change to a new NBN provider and plan in just 4 easy steps: Check your current plan and modem set-up. The offer is valid until 30 June 2024. 95 - Also love that we get 5 free “double speed days” for free. Moving to Clovelly next week and think I'll stay with Exetel (been fine with them for years now). Just pick a plan, let us know your moving date and we’ll do the rest. Why would I continue to pay a company that forces me to pay out a contract for a simple relocation of adsl2+ and phone service when they are slamming me with fees and restarting the contract period. 1. Am currently with Exetel but due to their policy of restricting torrents am thinking of moving elsewhere. Share your phone number with us, so that we can let you know when you can top-up and send you handy low-balance alerts. If you are relocating an existing active Exetel ADSL2+ and Phone Bundle to a new premise, the complete process is handled by Exetel at the new premise. it was taking weeks but Exetal achieved it in 24 hours after I switched. Hi I am currently an exetel ADSL1 customer. " Ring up Sales yesterday to confirm all this becase ABB still believe Exetel are tied to the house: "it's been passed on to the Provisioning team - they won't be in till the 27th". Navigate to a Exetel offers high-speed, great value internet from $49. Exetel does, however, refer to its Lightspeed plan as NBN 500 though — not NBN 1000. Relocate your internet service. 5Mbps upload (faster than the typical 5Mbps upload limit for these plans) Basically the title. How to contact Exetel technical support by phone: Call 13 39 38. May 22, 2017 · after moving house my original provider had difficulty moving my nbn over. The following table shows all published Exetel prepaid plans on Canstar Blue’s database Hi guysI'm moving to a new house and I need both a phone line and ADSL2. Exetel NBN 50/20 (Extra-value) (Internet Service Provider): 2. This is a process called Multi-Factor Authentication (MFA), which has been introduced to strengthen the security of your account. O. There's no fee for standard installation when you switch to Telstra home internet. NBN Superloop nbn™ Everyday Broadband Plan. For a seamless transition, it should take less than an hour to get your Internet up and running at your new address. There's also a good chance I'll be moving in with my friend 2nd half of next year. Exetel will charge you a $300 New Development Charge to connect your service. Families eligible for the School Student Broadband Initiative (SSBI) can now get connected to free internet. Date of experience: March 21, 2024 . We’ll even let your old provider know. 22 Mbps Typical Evening Speed. Have never had a complaint or loss of service. Exetel is owned by Superloop so wasn't especially surprised with the weekly downtimes of a few minutes. Exetel is Excellent. May 24, 2023 · I am moving from Exetel and was using their provided Modem/Router ZTE H268A. My new address uses the Merewether (2291) exchange and TPG can only offer off-net to an active Telstra Home phone line. I am moving out of my current address, going overseas for 2 months, and then moving into a new address when I get back. This is understandable, and I am willing to move away from being currently connected on Exetel ADSL1 speeds on my Telstra home phone line. Verified. It’ll make your house more desirable on the market. Jun 8, 2024 · Moving your service is effectively a disconnection and reconnection. Structural movers will use hydraulics and dollies to raise and transport your home to its new location. With over 240,000 customers, and 12,000 businesses signing up with the provider, it seems like Exetel are doing something right. call 150 from your EE phone. Deep clean. g. 95/mth with no lock-in contracts, unlimited data and helpful support engineers. A new service/connection is then created and propogated through the Provisioning sub-systems across multiple companies, creating new relationships and associations; under current agreements, on current terms, at current rates. The moving process. I will be moving house in a couple of weeks, I just wanted to confirm what my cost will be to setup naked adsl at the new premises. Mobile and Mobile Internet. What exactly happens with the 12 month contract when I do move? Thx in advance. If you are interested in obtaining a moving quote from Mayflower, call 877-720-4066 or complete the form online to schedule your virtual or in-home walk-through. Every Exetel staff member I spoke to was friendly, obliging, knowledgeable and made every effort to ensure what I had rung about was resolved by the end of the call. Exetel has three plans to choose from at three different speed tiers – 25, 50 and 100 – all with unlimited data. Aug 6, 2021 · Another Aussie telco sale is in the cards, with NBN provider Superloop announcing plans to acquire internet and mobile reseller Exetel. Compare best Internet Service Providers. This is because each connection box is specifically coded to the specific residence in which it was Feb 16, 2024 · For its residential internet plans, Exetel advertises self-reported parity between its typical evening download and upload speeds (nightly between 7:00pm and 11:00pm) for NBN fixed-line and private fibre plans: 12/1: 12Mbps download, 1Mbps upload. Step 2: Enter your new service address into the box below and proceed to build your desired plan. Is it just the $40 moving fee or do I have to pay something extra for changing plans as well? I understand if I just keep ADSL1 it will be an $88 moving fee instead? I started with INCPHONE A plan which is $35+$30 (bb+phone) in April 2008. I'm moving next weekend to a different house (in the same suburb). 6. Can I make an application? Yes you can. My new address most likely wont have an active line so I will also need to pay Telstra $60 to Families eligible for the can now get connected to free internet. Our Banter system replicates the functionality of all major phone (PABX) systems, See full list on whistleout. Jun 7, 2018 · Being efficient when packing for a move is all about being able to save time, money and/or energy. What are Exetel's DNS servers? Section 5 – Exetel network services. Doubles our speed for 24 hours. They just need to plug a cable from the phone 1 or two socket in the new modem to a (new) wall outlet that a cabler can then link up with the other 2 existing phone outlets. So im moving house and would like some advice on whats the best way to transfer my Exetel account from my current place to the new place only 100 meters down the road. For instance, if your house is a new development, being connected to the NBN for the first time, or you're a Priority Assistance customer, a technician may need to visit. My question is: Can I churn to another ISP at the same time as the move or do I have to close my Exetel account and start afresh elsewhere? When you move your Foxtel service, you'll have one or more of the following options: if your house is already wired for Foxtel, just let us know the new address and your move-in date, and then plug in your existing equipment. Who do Exetel peer with? Jun 10, 2022 · Given how small and portable nbn devices are, it’s understandable that you might think it appropriate to take them with you when moving house so you can set them up at your new residence. Had to call to keep the same 69. com. Mar 8, 2024 · When it comes to moving with Superloop, it recommends calling 1300 558 406 to start the process. Will be moving house in a month and have discovered that not only do i have to pay an $88 relocation fee but i am effectively canceling my existing contract and starting a new contract Local time 11:58 PM aest 6 May 2024 Membership 923,251 registered members 7,331 visited in past 24 hrs Big numbers 3,878,000 threads 74,072,784 posts 4,941 wiki topics Provide your supplier with a forwarding address so they can send you the final bill and ensure they have the correct contact information. I am moving house in a few weeks and would like to signup for Exetel at the new house (FTTN) + VOIP. ABN: 35097986546. Sorry but I'm outta here. Rang them today to see if they got it and they told me I have to wait till i get to the house,plug a phone in and see if theres a dial tone and if there isnt to ring them and they'll send someone to come and get the phone connected. au. For some reason rather than charging a fee for moving address, exetel require me to cancel the service and then sign up for a new plan. All plans are month-to-month and with no activation fee. Aug 29, 2023 · 11. Do I have to sign up as a new customer, and pay the $145 connection fee aga Exetel. P. They said they'd have a technician visit us a couple weeks later to ?do an upgrade but assured me I'd have internet before that. I was with westnet for a month here, then i churned to exetel, the light wasn't active with both providers, but i'm pretty damn sure it was on with westnet at my old house. At every step along the way, the customer service I experienced was exemplary. 95/mth with no lock-in contracts, unlimited Here’s a rough guide to setting up a PPPoE NBN connection: Type “192. for first 6 months, then $65 ongoing. Keep getting the authentication failure ( have tried ACC / acc and the number ). We'll need to know: your current home phone number or address. Superloop has officially confirmed its intent to nab the Australian-owned Exetel in what is set to be a $110 million deal. Exetel Mobile Phone Plans. or call 0330 123 1105 from any other phone. Please allow 5-6 business days in regional areas. Exetel Broadband (Internet Service Provider): 2. Search for a new home. However, it's wise to call ahead of your move to ensure everything goes smoothly. Today, Exetel is now merged with the Superloop telco group giving it the benefit of faster internet speeds. The staff were very professional and knowledgeable and explained what the issues had been and solved them. is there a correct way to do this? if you can spell it out to me id appreciate it. Jun 25, 2022 · Not the hottest deal in the world, but handy for those of us who are too lazy to switch providers every 6 months. You need to deep clean your home if you’re trying to sell it. I called Exetel to find out how to move the service, as we didn’t have an active connection at the new house (existing line, just needed connecting that the exchange). If worst comes to worst I'll just transfer the number first and apply for a new account with Exetel, cancelling the I joined Exetel on 22nd June, and my contract expires on 22nd December. Its unlikely moving would trigger any change in your current plan. Return to the Unofficial Exetel FAQ. We'll cancel it now. More information. It looks like there's a good 75GB plan for $34. Costs for moving containers range from $1,200 for a small local move to more than $7,500 if you have a lot of stuff to move long-distance. Basically I'm just a bit confused as to the best order to do things in. 5 out of 5 stars from 1,654 genuine reviews on Australia's largest opinion site ProductReview. However, I now have to move house due to the landlord wanting to resume the property. Once set up you can easily top-up online through MyAccount or via the EDF app. Date of experience: 21 March 2024 I currently have Exetel naked ADSL 2. But after talking to Exetel support they're saying I need a modem to activate the plan, and I wanted to double check that. Unlimited. au, where Exetel will respond in 24 to 48 hours. I'm moving in 4 days, so need it done. You won't need to sign a new contract, but if you're still paying for the modem, those payments will continue. I just moved into this place and looking to sign up with Exetel on a 12 month contract. 1. 99 per month for 500Gb). I was told by the sales team member that there is no possibility of moving our service and that I would have to pay a early exit fee of $100 and a new May 10, 2024 · The average cost to hire full-service movers for a three-bedroom home is $2,100 for local moves and $5,500 for a long-distance move. Login to My Exetel. Download manual and manual 2. While there isn’t much in the way of fancy extras such as streaming or entertainment provisions, for those in the know, Exetel has some extra goodies that can make that plan sing. Lift and move the house. So is there any savings in transferring back to Exetel in the new place? I don't want a phone this time, but just a straight internet connection. All plans are offered on parts of Telstra’s 3G, 4G and 5G networks. 12. after moving house my original provider had difficulty moving my nbn over. Compare internet plans and providers. Discuss the move with children. Use our tool above to check your address and make sure that your new home can connect to the nbn network. This is from the Exetel FAQ: I am moving into a new place and the phone line isn't active. I'll be purchasing the Exetel modem/router when I sign up. Me and others have had similar problems before and fixed it by moving to a reliable reputable ISP. 90 for first 6 months, then $64. #1. They will take the approved route to your new home, which can take several days or longer (depending on where you're moving to). Feb 20, 2024 · Special Offer: $49. David Franco, 14 July. Keep me logged in on this device. Anyway Ive been wanting to arrange my exetel adsl1 transfer. I would thoroughly recommend them. Contact us. Have FTTP connection. Exetel SIM-only mobile phone plans are available to customers in Australia on a no lock-in contract starting at $9. 90 ongoing. Price stays the same at the conclusion of the 12 month period and you move to month-to-month. . Does that include the telephone line. When you login to the MyExetel Members area you will be prompted to provide a one-time verification code in addition to login details. if you're upgrading your box or moving to a different service type (e. rj qm py nz ax ur hb qb yw gv